About Me

I am a computer science graduate passionate about developing robust applications having high performance and aesthetic UI. I like solving problems and working on front-end as well as back-end systems.

I am working in ServiceNow since a year now and enjoy application development using light weight JavaScript and various modules of the ServiceNow framework.

Before doing Masters, I acquired 5 years of experience developing high standard software products in Telecom Industry. I am accustomed to working with diverse set of individuals in day-to-day life. My speciality lies in the ability to quickly learn new technologies and work effectively in a fast paced dynamic environment.

I have developed several software projects using MVC frameworks and back-end and front-end technologies.

My curiosity has led me to experiment in various streams and help me learn new skills both technical and otherwise.I like listening to music, watching movies and photography. Here are few of my clicks 500px.com/milindhg

My Technical Skills

  • Programming Skills: JavaScript, Python, C#, Scheme, Shell-scripting
  • Web-Tech: ServiceNow, Spring MVC, ASP.NET MVC, HTML, CSS, Twitter-Bootstrap, AJAX, JavaScript, JQuery, Webservices, REST API, Apache Axis, MS Expression Blend, Silverlight
  • Search Technologies: Lucene, R
  • Software Versioning Systems: GitHub, Subversion (SVN), Xtrac, Perforce
  • Design Concepts: OOP, Data Structures, Design Patterns
  • Databases: ServiceNow Glide API, MongoDB, Oracle, MySQL, MS SQL Server, TimesTen
  • Operating Systems: UNIX, Windows, Linux
  • Other Skills: JIRA, Crucible, Agile software development, Flash, Office Suite (Excel, Powerpoint, Word)

Download Resume

Education

Indiana University

August 2014 - May 2016

Master of Science in Computer Science

Key Courses: Algorithms, Software Engineering, Mobile Computing, Search, Big Data, Advanced Database Concepts, Advanced Operating Systems, Programming Language Principles

GPA 3.70/4.00

Symbiosis Institute of Business Management

July 2010 - July 2012

Executive Post Graduate Diploma in Business Management

Key Courses: Research Methodology, Financial Management, Project Management

GPA 4.00/4.00

University of Pune

August 2005 - May 2009

Bachelor of Engineering in Computer Engineering

Key Courses: Data Structures, Operating Systems, DBMS, Distributed Systems, Algorithms Analysis

GPA 3.42/4.00

Fergusson College Pune

August 2003 - May 2005

High School Certificate

Key Courses: Chemistry, Mathematics, Physics, Information Technology

GPA 4.00/4.00

Professional Experience

ServiceNow Inc.

July 2016 - Present

Working extensively on ServiceNow tools like Transform Maps, Import Sets, REST APIs, Business Rules, Service Portal and Script Includes to develop several customer requirements in Surf team.

ServiceNow SSO: Integrated MultiProvider-SSO Plugin into ServiceNow instances. This helped accomplish SSO using SAML based authentication with OKTA as IdP. Implementing various REST APIs and Webservices in SSO instances to incorporate ServiceNow applications into ServiceNow Single Sign On.

Amazon IoT:Designing architecture for an innovative solution to use Amazon IoT button to achieve automation tasks in ServiceNow.

Responsible for customization of multiple products in ServiceNow including Vulnerability Response, Qualys Vulnerability Integration, IT Timesheets, Application Portfolio Management, Amazon IoT Integration.

Mentor interns and new team members to help them learn and understand the ServiceNow platform and the products used in Surf.

Indiana University

February 2015 - May 2016

Data Warehousing and web development of Print Services website of all 5 campuses of Indiana University.

Designed and implemented IU Print Services website. Improvised analytics dashboard and interactivity in the website using .NET HighCharts API which boosted the website traffic. - ls.iu.edu, print.iu.edu

Designed and implemented the IU Leveraged Services website from ground-up using .NET MVC and Bootstrap.

Developed IU Print website interactive dashboard and reports generation tool.

Persistent Systems Inc

May 2015 - August 2015

Implemented complete shopping cart functionality using Salesforce artifacts like triggers, visualforce pages, Apex classes and custom salesforce objects.

Learned and implemented the AGILE methodologies and processes in the SCRUM framework.

Orchestrated the team activities, communicated with remote client and managed the requirements in the role of product owner.

Amdocs

January 2010 - August 2014

Primary developer in the Recharges module of the Amdocs billing product Enabler.

Developed Java APIs and Apache Axis web-services to accomplish successful merger of Virgin Mobile subscribers with Sprint USA.

Improvised mass-activation processes and implemented bulk-recharge jobs in prepaid solution for Telkomsel Indonesia. This helped achieve 100 million subscriber activations.

Coordinated with clients at multiple locations and third-party teams to integrate and deliver various releases of the product.

Mentored a team of 5 developers in product know-how, Software development release cycle, company processes and version control.

Microsoft Techstart

August 2009 - December 2010

Participated in the TechStart Azure Website Building competition organised by Microsoft, Pune User Group and Persistent Systems Ltd and Won the Competition by developing the below application on Microsoft Azure Cloud Platform.

iGifts An Idea completely devised by me and my project partner. A website where people can send Gifts to their loved once in terms of virtual money or credits, users can buy credits according to their preference and even exchange credits with others. The website also consisted of many more features like mutual friends, online friends, wishlists, online shopping, ecards and many more.

Let's Work Together!

Portfolio

Some of the projects I've worked on.


Testimonials

Milind has a rare combination of creativity and hard work. His technical acumen and deep understanding of business processes made him favorite resource for all the managers. He proactively strives to make things easier for whole team and his various initiatives have helped speeding up the project in Amdocs. It was always a pleasure working with Milind.

Samir Shah Group Lead at Amdocs

Enthusiast,Diligent,Amiable,Helpful:are few adjectives which justify Milind's personality in the light of work with Milind in TKS project in a remote set up. It was then when he showcased his collaborative skills which were pretty amazing. I wish him all the best in his future.

Swati Deswal Deputy Manager at iGate

I had an opportunity to work with Milind in my telecom project as CDM. Working with Milind is always a delight. His hardwork and dedication is unparalled. Having worked with him long, I've seen him building Innovative ways to solve normal things. Hope to work with him soon again.

Sanjay Upadhyay Program Manager with Telecom Expertise | Amdocs BSS,OSS | Delivery Manager

Milind is a self starter, presentable, very hardworking and always pushes himself to accomplish more. The project he and his team developed was highly acclaimed by the .NET Group in the company. It was fascinating to see how he tackled his tasks as well led his team throughout the project. He met his goals and deadlines and did an exceptional job.

Pravin Kalel Experienced Software Engineer in Bay Area, CA

Milind and I worked on a quite sophisticated new software enhancement that was required in order for our Telecommunication client, to be able to offer a completely new functionality. Milind was deeply involved in the scoping and implementation of the new design. He was responsive, responsible and demonstrated a deep understanding of the requirements, the constraints and the direction the solution needs to go to.

Ophir Baer Amdocs BA and Solution Architect at MetroPCS at Amdocs

Milind is a type of person who takes his work seriously. He will ensure that any work or assignment given to him is done in a appropriate and optimized way. He is committed and dedicated to his work.

Deipali Gore Assistant Professor at P.E.S Modern College of Engineering

Milind has the inherent qualities of being patient,persistent and deeply motivated in highly stressful Production/Delivery phases of Projects. He is one of the few , truly dependable people I worked with,in my professional space. He is technically adept and has a knack of assimilating the relevant information from a pool of often unstructured and myriad data sources and has a quality of successfully presenting his technical findings in simple , cogent and succinct ways with minimum jargon,often complemented with simple analogies for non-technical peers. Having Milind as a colleague was fulfuling in both professional as well as personal front. I highly recommend him for his Technical, Negotiation and Presentation skills on professional front.